The current scam claims Xcel Energy (which serves the Denver area) will disconnect power for lack of payment.
LPEA does not make phone calls threatening to immediately disconnect anyone’s electricity for lack of payment or demand that members get a prepaid credit card to provide money over the phone, and members should never give a personal credit card number over the phone.
If receiving a questionable phone call or text message on cellphones demanding immediate payment, LPEA members are asked to record a call-back number from the presumed scammer, then call LPEA directly to see if an issue truly exists with their account. If a call/text is blatantly fraudulent, LPEA members are advised to call local authorities.
Contact the LPEA during regular business hours, Monday-Friday, at 247-5786 for clarification of any billing questions. LPEA members may also review the status of their account at any time online at www.lpea.coop, and click on the SmartHub icon.