It was a midweek, midday shift. I assumed it would be quiet – wrong! Three of the four consoles were running, each console has six screens and technology requiring all four human limbs, both ears and a multi-tasking brain beyond compare. The action was intense and constant. To mention a few issues: an injured cat, report from a neighbor concerned about reaching an invalid neighbor, loitering/panhandling report, restraining order infringement, credit card fraud, and to top it off, a three-day missing 16-year-old girl who was running from danger – later to be assisted to safety by an officer thanks to the dispatcher.

I share the experience out of amazement and gratitude. At one point, all three dispatchers were fully engaged; one sneezed and another one, with a third ear in the back of her head, stopped for a split second and said “bless you!” Well I say, bless them all!

Kathleen Adams

Durango