{"id":92037,"date":"2019-10-25T01:43:29","date_gmt":"2019-10-25T01:43:29","guid":{"rendered":"https:\/\/dh.durangoherald.com\/tj\/meeting-the-needs-of-different-generations-is-key-to-business-success\/"},"modified":"2019-10-25T01:43:29","modified_gmt":"2019-10-25T01:43:29","slug":"meeting-the-needs-of-different-generations-is-key-to-business-success","status":"publish","type":"post","link":"https:\/\/dh.durangoherald.com\/tj\/meeting-the-needs-of-different-generations-is-key-to-business-success\/","title":{"rendered":"Meeting the needs of different generations is key to business success"},"content":{"rendered":"\n

\"Tim
Tim Kirkland, CEO of Renegade Hospitality Group of Denver, told about 300 attendees Wednesday at the La Plata County Economic Development Alliance\u2019s 2019 Economic Summit that meeting the expectations of different generations is key to business success.<\/span>Patrick Armijo\/Durango Herald<\/span><\/figcaption><\/figure>\n<\/p>

IGNACIO \u2013 Your business \u2013 from leadership styles to marketing to hiring strategies \u2013 needs to be adaptive in today\u2019s multi-generational customer base and workforce.<\/p>\n

Tim Kirkland, CEO of Renegade Hospitality Group<\/a> of Denver and best-selling author of business how-to-books \u201cThe Renegade Server\u201d and \u201cCOACH,\u201d delivered that message Wednesday to more than 300 people who attended the 13th annual Economic Summit sponsored by the La Plata County Economic Development Alliance at the Sky Ute Casino in Ignacio.<\/p>\n

All business ultimately comes down to working with people, and in today\u2019s workforce, that means adapting to the different outlooks among different generations, he said.<\/p>\n

When generations collide, it causes workplace problems, the worst of which is stereotyping, he said.<\/p>\n

\u201cBut here\u2019s the thing: When you have different generations in the workforce, the main thing to understand as a leader is that not everybody can be led the same way. Not everybody is looking for the same thing in their job or the same rewards in their occupation,\u201d he said.<\/p>\n

Baby boomers, born from 1948 to 1964, entered the workforce believing they might have a few jobs in one career, while millennials, born from 1981 to 1996, believe they\u2019ll hold multiple jobs in various careers during their work years, he said.<\/p>\n

\u201cBoomers\u2019 loyalty is different than someone who enters the workforce and says this is one of several careers I might have in my life,\u201d he said.<\/p>\n

Ultimately, Kirkland said, it is companies that are adaptive to the needs of all generations and modify their strategies based on the different outlooks commonly held among different generations that will succeed.<\/p>\n

Recognizing people are at the center of all business is a lesson long-established at one company Kirkland has worked with, Walt Disney Co.<\/p>\n

Kirkland described his surprise after quizzing a Disney executive about the company\u2019s purpose and mission.<\/p>\n

He said: \u201cI had a lot of expectations about what I\u2019d hear from Disney. \u2026 I thought it was going to involve imagination and magic and wonder and memories perhaps or fairy dust. Or maybe it would be technical excellence: We want to have the cleanest and safest parks.<\/p>\n

\u201c\u2026 I didn\u2019t hear any of that. You know what I heard: She said we just do three things here, only three things, six words: Hire right, train right, treat right. We\u2019re in the people business.\u201d<\/p>\n

parmijo@durangoherald.com<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Speaker at economic summit says it comes down to people<\/p>\n","protected":false},"author":1,"featured_media":92038,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5895,5905,5737,5736,5735,5741],"tags":[374,568,28,29],"naviga_topic":[],"class_list":["post-92037","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economic-development","category-events","category-headlines","category-local-news","category-news","category-newsletter","tag-economic-development","tag-events","tag-headlines","tag-newsletter"],"acf":[],"author_name":"dh_admin","_links":{"self":[{"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/posts\/92037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/comments?post=92037"}],"version-history":[{"count":0,"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/posts\/92037\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/media\/92038"}],"wp:attachment":[{"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/media?parent=92037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/categories?post=92037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/tags?post=92037"},{"taxonomy":"naviga_topic","embeddable":true,"href":"https:\/\/dh.durangoherald.com\/tj\/wp-json\/wp\/v2\/naviga_topic?post=92037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}